Some felt that the wording of the 2013 edition simply meant that a claim for damages from the carrier would be invalidated, unless the recipient had asserted a right within 14/21 days. Others argued that the carrier itself should seek compensation within those time frames. In 2013, the IATA Ground Support Council authorized the use of yellow pages for the publication of pages of text amending Appendix B in the years between the new versions of the SGHA. SGHA 2018 Appendix B has now fully added the yellow pages to paragraph 8. In the future, this will provide some flexibility in the basic model. However, in practice, it is difficult to imagine, unless an airline has sufficient resources (for example. B of ground support personnel and equipment) who are ready to follow in the footsteps of a well-established operator. Most airlines are thinner and thinner. It will be interesting to see how claims are handled and whether internal flight processes are the result of tracking and tracking cargo claims.
Improvements can be made when airlines use more detailed documentation requirements for cargo shipments and handling of irregularities (AnnexS A 5.3.1 and 5.7). The training provisions contained in the new Term 5.6 include commercial officers` knowledge of rules and regulations as a minimum and cross-cutting reference to IATA documents in paragraph 5.3. In short, the SGHA is an effective and useful contractual instrument for the industry. However, it is only a baseline. From an operational point of view, a size is not suitable for everyone. The parties should not abandon the principles of contractual freedom and continue to tailor their contracts to their custom operating needs. SGHA 2018 has highlighted broader audit rights under Clause 5.9 to allow other carriers within an IATA audit pool to review the handling company in favour of this pool. Currently, there are 37 airlines within the ISAGO Audit Pool, which can benefit from joint audit reports for the same handler at a given airport. Alastair Long Registered Foreign Lawyer, Hong Kong T -852 3983 7788 E firstname.lastname@example.org Of course, airlines have their own ground operating manual, other service provider guidelines, codes of conduct, approach policies, customer service (such as customer charter), style and even brand.
Handling companies are often the face of an airline in an airport. Airlines must provide sufficient information to enable assistance companies to perform the processing properly (new point 5.1). In addition, in accordance with item 11.11, all amended taxes must be accessed within the first 30 days before the changes come into effect within 60 days of notification.